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PA and Admin Supervisor - Greater London

Location: Greater London
Contract: Permanent
Posted: 3 weeks ago
Salary: £25000 - £27000 per annum
We have an excellent opportunity to work as an PA and Admin Supervisor based in Clapham, South west London. The company is a small chain of nurseries with plans for expansion. 

This role will be key to the growth of the business through customer service development. 

Our Client is promoting the role as below: This role  is pivotal to the business. It will involve supporting the nurseries with administration tasks as well as the head office team of Finance manager, Area Director  and CEO. The role will also be involved with the customer service element of the business which is key. This is the first points of contact for new parents wishing to make an enquiry about a child place at one of our four nurseries. The role will be to manage and support the Customer Service Advisor whom is responsible for taking new enquiry calls and assisting the parent through the process of booking a visit to the nursery with their child and monitoring the lead through to the day of the visit. 

The hours of work are 40 per week between the hours of 9.00am - 5.00pm

General Duties of the PA and Admin Supervisor in Clapham:

  • PA to CEO
  • To Manager the Parent Liaison Advisor
  • Group Procurement
  • undertake all administration duties for the nursery group
  • support the finance manager with invoicing etc
  • To operate the customer service desk 
  • Take calls from new parents enquiring about nursery child places  
  • Handle enquiries from new parents and existing parents
  • Post/email nursery information and prospectus booklets 
  • Liaise with nursery managers to book parent visits 
  • Load enquiries onto the nursery data base and Liaise with parents after visits and conduct the registration process 
  • Assist in daily administrative tasks 
  • Support nursery managers through the enquiry/registration process Experience 

The role of PA and Admin Supervisor requires:

  • the highest level of IT and administration skills 
  • Good communication Skills 
  • Experience either in customer service or childcare 
  • Enthusiastic manner on the telephone 
  • An understanding of finance packages would be beneficial but not essential

if you are interested in this PA and Admin Supervisor role in Clapham please apply or call us for more information. 

Bamboo Childcare are working on behalf of our client to recruit for this role. Please call us for more information on 08448225727 or apply directly via this site.